CANCELLATION POLICY FOR OUR VALUED GUESTS
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. In the event that we not receive the required notice for adjustments and cancellations the following fees will be applied to your account or alternatively billed out to you:
Notification given at least 24 hours prior to your appointment will receive no charges.
Notification given less than 24 hour prior notice to appointment time will result in a flat rate charge of $25.
Failure to show up for your appointment will result in a 50% charge of the reserved service amount.
REFUND POLICY FOR OUR VALUED GUESTS
There are no refunds for salon hair services.
We guarantee our hair services for 14 days after the service has been performed. During this time, we will correct any challenges that you may have with a style or color.
We reserve the right to request full payment for services in advance from a guest.